ComplanX is an AI-powered complaint management platform that helps users report civic issues without needing to know which authority or department is responsible. Users can simply send a complaint via email, and ComplanX analyzes it using AI, extracts important details such as the issue and location, identifies the appropriate authority, and generates a professional complaint email. If required information is missing, such as the location, the system asks the user for clarification instead of making assumptions. Users can review and approve the complaint before it is sent, and track its status through a unique complaint ID.